Privacy Policy

Information collection

When you first attend an Osteopractice – London clinic, a thorough case history will be taken by your osteopath. Your case notes will be updated throughout the consultation, and during any subsequent consultations.

The purpose of your case notes is to provide you with optimal care. We may occasionally use your case notes for other purposes, such as to audit our processes and practices. Any information used in these circumstances would be entirely anonymised and would not identify individual patients.

If you would prefer to not have your information used in activities other than your personal care, please let us know.

Confidentiality and access

We will keep all your information confidential.

In adherence with the General Data Protection Regulation (GDPR) your personal identifiable information will not be passed on to any third party unless written consent has been provided by you. 

You have a right to access your case notes. If you would like a copy, we can provide this for an administration fee.

Website users

The following information may occasionally change, please check this page from time to time to ensure that you agree with any changes.

All personal information you provide via the Osteopractice – London website will be treated as private and confidential. 

We may gather data in aggregate form for the purpose of improving our website and the services we provide. Data collected in this way is anonymous and does not identify individual visitors. 

If you supply information via our website, you are consenting to Osteopractice – London holding and using it for the purposes provided. This information will be stored securely and not shared with third parties, nor used for any reason other than that specified at the point of submission.

It is your choice as to whether you receive communications from us. You may change your contact preferences at any time by emailing ……..

Osteopractice – London will never share, rent, swap or give away your personal information to any third parties without first obtaining your consent.

The Osteopractice – London website may contain links to other websites. Osteopractice – London takes no responsibility for the content or privacy practices of other websites. Please exercise caution and consult the privacy statement of other websites used.

Osteopractice – London has security procedures in place to protect against loss, misuse or alteration of personal information under the control of Osteopractice – London.

Please contact us as soon as possible if you believe that any information about you we are holding is incorrect or incomplete, so we can correct it directly.